Acceptance of these Terms

These Terms of Use govern access to and use of klinbi.com and related features operated under the Klinbi name. By accessing or using the website, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the website or its interactive features. Additional terms may apply to purchases, third-party marketplaces, promotions, estimates, or cleaning services.

Permitted and responsible use

You may use Klinbi for lawful personal or business purposes consistent with these Terms. You agree not to:

• Interfere with the website, security controls, usage limits, servers, or networks.
• Use automated tools to scrape, overload, probe, reverse engineer, or repeatedly query the website without permission.
• Attempt to obtain another person's information or access accounts, systems, or content without authorization.
• Submit unlawful, abusive, deceptive, infringing, malicious, or harmful material.
• Use Ask Klinbi to generate dangerous instructions or evade safety protections.
• Misrepresent Klinbi content or AI-generated responses as guaranteed, certified, or professionally approved.

We may apply reasonable technical limits, block abusive traffic, suspend features, or restrict access when necessary to protect Klinbi and its users.

Ask Klinbi and artificial intelligence

Ask Klinbi first attempts to locate relevant information in the Klinbi Library. If no useful local result is found, the question may be processed by an OpenAI model to generate a response.

AI output is generated probabilistically and may be incomplete, outdated, inaccurate, or unsuitable for your situation. You are responsible for reviewing an answer before relying on it or acting on it. Ask Klinbi does not guarantee results and is not a sole source of truth.

• Do not enter personal, confidential, financial, medical, account, authentication, or other sensitive information.
• Do not rely on Ask Klinbi for emergencies or professional medical, legal, electrical, plumbing, structural, chemical, appliance-repair, or hazardous-material advice.
• Stop and consult a qualified professional when a task involves injury, fire, electricity, gas, structural damage, hazardous substances, warranties, permits, or specialized repairs.
• Usage limits may apply by user, browser, device, or IP address and may change to prevent abuse or control operating costs.

Cleaning and home-safety information

Cleaning methods can react differently depending on the surface, finish, product, ventilation, equipment, and condition involved. Test products in a small inconspicuous area when appropriate and read every label before use.

Never mix bleach with ammonia, acids, vinegar, alcohol, or other cleaners. Use suitable ventilation and protective equipment. Keep products away from children and pets. If a label conflicts with website content or an AI response, follow the product label and manufacturer directions.

Products, availability, and marketplaces

Product descriptions, images, packaging, features, release dates, and availability may change. References such as “coming soon,” “in development,” or similar language are informational and do not guarantee a launch date or inventory.

Products purchased through Amazon or another marketplace are also governed by that marketplace's ordering, payment, shipping, return, and dispute terms. Always review the current product listing and label before purchasing or using a product.

We make reasonable efforts to present accurate information. If a material website error is discovered, Klinbi may correct it without prior notice.

Cleaning services and estimates

Website descriptions and estimate requests do not automatically create a service agreement or guarantee availability. Pricing, scope, scheduling, access requirements, payment methods, cancellations, and special conditions may be confirmed separately before service.

Customers are responsible for providing accurate property and service information, disclosing known hazards, securing valuables, providing safe access, and communicating conditions that could affect the work. A final service scope may depend on the property's actual condition.

Your questions and submissions

You retain any rights you have in content you submit. You grant Klinbi permission to process that content as reasonably necessary to operate the requested feature, respond to you, protect the website, and improve our services as described in the Privacy Policy.

You represent that you have the right to submit the content and that it does not violate another person's rights. Do not submit secrets, private records, copyrighted materials you do not control, or information you are not authorized to share.

Intellectual property

The Klinbi name, logos, robot artwork, website design, original text, graphics, product presentation, and other Klinbi materials are owned by or licensed to Klinbi and are protected by applicable intellectual-property laws.

You may view and use website content for personal, noncommercial informational purposes. You may not copy, reproduce, sell, republish, remove notices from, create confusingly similar branding from, or commercially exploit Klinbi materials without prior written permission.

Third-party services and links

Klinbi may link to or use third-party services such as OpenAI, Google, MailPoet, hosting providers, social platforms, Amazon, and other marketplaces. Those services are operated independently and have their own terms and privacy practices.

A link or integration does not mean Klinbi controls, guarantees, or endorses every third-party statement, product, policy, or service. Use third-party services at your own discretion.

Website disclaimers

To the extent permitted by law, the website and its informational features are provided on an “as available” basis. Klinbi does not promise that every feature will always be uninterrupted, error-free, secure, current, or suitable for every purpose, surface, product, property, or situation.

Nothing on the website creates a professional-client, fiduciary, medical, legal, engineering, contractor, or repair relationship. Your use of general information and AI-generated output is at your own judgment and risk.

Limitation of liability

To the extent permitted by applicable law, Klinbi will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of, inability to use, or reliance on general website content, AI-generated responses, or third-party services.

Nothing in these Terms excludes rights or responsibilities that cannot legally be excluded. Product purchases and separately agreed cleaning services may be subject to additional rights, warranties, or remedies under applicable law and their specific terms.

Changes and governing law

We may update these Terms as the website, Ask Klinbi, products, services, or legal requirements evolve. Revised Terms will be posted here with an updated effective date. Continued use after an update means you accept the revised Terms.

These Terms are governed by applicable United States and California law, without limiting consumer protections that legally apply to you. If any provision is found unenforceable, the remaining provisions will continue to apply.